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Take payments securely anywhere

Worried about customers reading out sensitive cardholder data over an unsecured phone line or staff having to write those details down?   No matter where your staff are when they're taking payments from customers, they can do so securely with Difference's payment solution. 

With Difference's solution your customers' payment details are safe and so is your organisation's reputation

No hardware installation is required, and because our solution is in the cloud it can run alongside your existing telephony setup.  For users,  adoption is quick and painless.  For customers, no big deal either...they're already used to paying this way.

Options include:

Agent-assisted payments

Agents access a dedicated secure payment dashboard via a web browser. The customer enters their card details securely via their telephone keypad.  No card data is heard, recorded or stored and the agent can stay in full conversation with the customer throughout.

Transfers to an automated secure payment line

Transfer your customer to a payment IVR automatically or after having spoken with an agent. The customer makes the payment, the payment is processed and the customer concludes the call or is transferred back to the agent.

Send a unique payment link by email, SMS, chat or social media

Your agents generate a unique payment URL. It launches a secure web page which customers can click to pay.

Talk to us now

Difference are experts in call & data encryption, call recording/storage & secure payment solutions.  Our cost-effective solutions are reliable and keep your company's calls & data secure wherever you are.