Many organisations cite incoming emails as one of their top challenges, with SMS and social media following closely behind. Difference has implemented Puzzel Ticketing in a number of sectors to address those challenges.
Puzzel Ticketing consolidates incoming messages into a robust, easy-to-use platform. With its simple interface, advanced filtering, autoresponses and workflows, Puzzel Ticketing gives you the breathing space to respond to customers efficiently and to manage service levels.